Air France health & safety commitment

Planning to travel? Departing soon? To prepare for your trip, make sure to check the entry requirements in the country of your destination.
It is your responsibility to meet these requirements and to bring the correct travel documents with you. This includes a negative Covid-19 test, if required by the authorities in the country of your destination.
Your well-being and health are at the heart of our concerns. That's why we have implemented special health measures at each stage of your Journey.

Before departure

At the airport

On board

On arrival

BEFORE DEPARTURE

BEFORE DEPARTURE

Curfew in France

Air France has taken note of the government’s announcement of a curfew in Paris and several other French cities. Air France has stated that travel to/from airports would be authorized during the curfew hours for passengers and any accompanying persons, on presentation of the passenger’s air ticket. In addition to the presentation of the plane ticket, an official attestation from the authorities is required and is available here.
At this stage, Air France’s flight schedule remains unchanged.

CHECK ENTRY AND STAY REQUIREMENTS

Check travel restrictions on TravelDoc

We strongly advise you to check the entry and stay requirements on the official TravelDoc website before your trip. Special travel documents and/or a recent negative Covid-19 test may be required, including within the Schengen area, for travel to and from France and its Overseas Territories.

You can also consult the embassy websites of your departure, transit or destination countries, as well as the travel advisory page on France Diplomatie.

COVID-19 TESTING INFORMATION

If a negative Covid-19 test is required by your destination country, you must check the approved type of test (PCR, antigen, LAMP...) and its validity period on the TravelDoc website.

In order to help you carry out a Covid-19 PCR test, Air France has set up partnerships with the Synlab and BioGroup laboratories:

Synlab laboratories in France (with appointment)
BioGroup laboratories in Paris (with or without appointment)

If your test must be carried out before your departure, we advise you to make an appointment in advance. You can also visit the Doctolib website to make appointments with other laboratories performing Covid-19 PCR tests.

Covid-19 testing in France is covered by French health insurance without a prescription, regardless of your destination.

The list of laboratories is provided for information only. Air France declines all responsibility for the conditions and consequences of carrying out the tests.

If you present symptoms related to Covid-19 (cough, fever, headache, breathing difficulties...), you should postpone your trip and observe the health recommendations of your country of departure.

Before arriving at the airport

Items to bring on board

Several surgical masks to wear for the duration of your trip
Disposable single-use tissues
Bottle of hand sanitizer (<100ml)
Pen to fill out the forms distributed on board

See our FAQs on wearing masks

LET'S STAY IN TOUCH

My Bookings

In the current context, it is important to stay in touch. Please make sure your contact details are kept up to date, i.e. the e-mail addresses and telephone numbers in your booking files.

AT THE AIRPORT

AT THE AIRPORT

REMINDER OF PHYSICAL DISTANCING MEASURES

Special signage, announcements and floor markings remind you of the physical distancing measures.

COUNTERS EQUIPPED WITH PROTECTIVE SCREENS

All check-in counters are equipped with Plexiglas protective screens.

DISINFECTION OF CHECK-IN COUNTERS AND SELF-SERVICE KIOSKS

Check-in counters and self-service kiosks are disinfected regularly.

HAND SANITIZER DISPENSERS

Hand sanitizer dispensers are at your disposal.

CONTACTLESS BODY TEMPERATURE CHECKS

Body temperature measurement may be implemented at the departure of some Air France flights.

ON BOARD

ON BOARD

CABIN AIR RENEWED EVERY 3 MINUTES

Our aircraft are equipped with an air recycling system consisting of HEPA «High Efficiency Particulate Air» filters identical to those used in operating theatres, which trap 99.9% of particles.
The air in the cabin is therefore renewed every 3 minutes.

DAILY CLEANING AND REGULAR DISINFECTION

Vacuuming of carpets and all seats, as well as head covers
Cleaning of all hard surfaces, e.g. tablets, armrests, screens, remote controls, baggage compartments, windows and toilets

INFLIGHT SERVICE

As soon as you arrive on board, a disinfectant wipe is provided for your use.
On flights lasting less than 2hr30, we are resuming our beverage service and on our flights lasting more than 2hr30, a snack offer will once again be available.
On our long-haul flights, we are gradually reintroducing a fuller meal service with more choice and individually wrapped products.

Air filtration in cabins

Our aircraft are equipped with an air filtration system consisting of High Efficiency Particulate Air (HEPA) filters identical to those used in hospital operating rooms.

Cabin air is thus completely refreshed every 3 minutes. These filters eliminate more than 99.97% of bacteria and viruses, ensuring an excellent air quality in our cabins which fully complies with health standards.