Air France health & safety commitment

Departing soon? To prepare for your trip, make sure to check the entry requirements in the country of your destination.
It is your responsibility to meet these requirements and to bring the correct travel documents with you. This includes a negative Covid-19 test, if required by the authorities in the country of your destination.
Your well-being and health are at the heart of our concerns. That's why we have implemented special health measures at each stage of your Journey.

Before departure

At the airport

On board

On arrival

Air France receives 4 stars in Skytrax's Covid-19 Airline Safety Rating

Skytrax's Covid-19 Airline Safety Rating evaluates the hygiene and safety measures implemented by airlines, both on board and at the airport. Air France received 4 stars in the audit carried out in December 2020 by Skytrax, an international air transport rating organization.

BEFORE DEPARTURE

BEFORE DEPARTURE

CURFEW IN FRANCE

A curfew is in effect in France, as from 15 December 2020, due to the current health situation. The curfew times vary according to the department. To travel within France during the curfew, you must justify your trip by presenting a certificate of exceptional travel (attestation de déplacement dérogatoire) as well as your flight ticket.

Check the curfew times in your department and download the certificate from the French Ministry of Interior website.

CHECK ENTRY AND STAY REQUIREMENTS

Check travel restrictions on TravelDoc

Travel documents and a recent negative Covid-19 test may be required, including within the Schengen area, for travel to and from France and its Overseas Territories.
We strongly recommend that you check the entry and stay conditions on the official TravelDoc website before your trip.

You can also consult the embassy websites of your departure, transit or destination countries, as well as the travel advisory page on France Diplomatie.

COVID-19 TESTING INFORMATION

Does your destination require a Covid-19 test? You must confirm the type of test (PCR, antigen, LAMP, etc.); where and how to carry it out (laboratory, pharmacy, doctor, etc.); and the required language and validity period of the test results on the TravelDoc website.

Paris Aéroport has set up a Covid-19 test centre (PCR or antigenic) for passengers leaving on flights departing from the Paris airports, on appointment.
To find out more

Before arriving at the airport

Items to bring on board

Several surgical masks to wear for the duration of your trip
Disposable single-use tissues
Bottle of hand sanitizer (<100ml)
Pen to fill out the forms distributed on board

See our FAQs on wearing masks

LET'S STAY IN TOUCH

My Bookings

In the current context, it is important to stay in touch. Please make sure your contact details are kept up to date, i.e. the e-mail addresses and telephone numbers in your booking files.

AT THE AIRPORT

AT THE AIRPORT

REMINDER OF PHYSICAL DISTANCING MEASURES

Special signage, announcements and floor markings remind you of the physical distancing measures.

COUNTERS EQUIPPED WITH PROTECTIVE SCREENS

All check-in counters are equipped with Plexiglas protective screens.

DISINFECTION OF CHECK-IN COUNTERS AND SELF-SERVICE KIOSKS

Check-in counters and self-service kiosks are disinfected regularly.

HAND SANITIZER DISPENSERS

Hand sanitizer dispensers are at your disposal.

CONTACTLESS BODY TEMPERATURE CHECKS

Body temperature measurement may be implemented at the departure of some Air France flights.

ON BOARD

ON BOARD

CABIN AIR RENEWED EVERY 3 MINUTES

Our aircraft are equipped with an air recycling system consisting of HEPA «High Efficiency Particulate Air» filters identical to those used in operating theatres, which trap 99.9% of particles.
The air in the cabin is therefore renewed every 3 minutes.

DAILY CLEANING AND REGULAR DISINFECTION

Vacuuming of carpets and all seats, as well as head covers
Cleaning of all hard surfaces, e.g. tablets, armrests, screens, remote controls, baggage compartments, windows and toilets

INFLIGHT SERVICE

On our long-haul flights, you will receive a personal sanitary kit. It includes a disinfectant wipe, a surgical mask and hand sanitizer. On all other flights, a disinfectant wipe is at your disposal as soon as you arrive on board.
Our inflight service has been adapted for your safety. On our domestic and short-haul flights, a glass of water will be served to you. On our other flights, our inflight service is maintained. Whenever possible, we serve film-wrapped or individually wrapped products.

Air filtration in cabins

Our aircraft are equipped with an air filtration system consisting of High Efficiency Particulate Air (HEPA) filters identical to those used in hospital operating rooms.

Cabin air is thus completely refreshed every 3 minutes. These filters eliminate more than 99.97% of bacteria and viruses, ensuring an excellent air quality in our cabins which fully complies with health standards.