Our health and safety commitment:
The promise of a safe trip

Leaving on a trip soon? Before you go, please make sure to check the entry requirements in your destination country.
It is your responsibility to meet these entry requirements and to bring the correct documents with you. This also includes a negative Covid-19 test result, if your destination requires it.

Your comfort, well-being and health are at the heart of our concerns. That's why we are by your side to help you prepare for a safe trip.

BEFORE DEPARTURE

BEFORE DEPARTURE

CHECK ENTRY AND STAY REQUIREMENTS

We strongly advise you to check the entry and stay requirements on the embassy websites of your departure, transit or destination countries. You can also find this information on the TravelDoc and France Diplomatie (in French) websites.

Departing from France

Special travel documents may be required by the authorities in your departure, transit or destination countries, including in the Schengen area. You must present all mandatory travel documents before boarding and upon arrival at your destination.

In addition, some destinations may require quarantine upon arrival, a recent negative Covid-19 test (PCR test) or other health certificates.

You will not be allowed to board if you do not meet the entry requirements in your destination or transit countries.

Please make sure to verify the entry and stay requirements in your destination and transit countries with the relevant authorities.

Arriving to France

  • To enter Metropolitan France from the United States, Bahrain, United Arab Emirates or Panama, you must present a negative Covid-19 test (PCR test) taken less than 72 hours before your flight. If you do not present this test, you will need to take the test at the arrival airport and your waiting time will be considerably longer.  In addition, a 14-day quarantine could be imposed on you.

  • For passengers arriving from Algeria, Argentina, Armenia, Bolivia, Bosnia and Herzegovina, Brazil,Dominican Republic, India, Israel, Kyrgyzstan, Kosovo, Kuwait, Lebanon, Madagascar, Maldives, Mexico, Moldova, Montenegro, Oman, Palestinian Territories, Peru, Qatar, Serbia, South Africa and Turkey: a negative Covid-19 test result (PCR test) taken less than 72 hours before the flight is strongly advised. If you do not provide this test result upon arrival of your flight, you will have to take the test on the spot at the airport and your waiting time will be considerably longer. In addition, a 14-day quarantine could be imposed on you.

  • To enter the French Overseas Territories, you must present a negative Covid-19 test (PCR test) taken less than 72 hours before your flight, regardless of your country of origin.
These conditions are subject to change. For the latest information, please check the TravelDoc website before you travel.

COVID-19 TEST

In order to help you carry out a Covid-19 detection test (PCR test), Air France has set up partnerships with the Synlab and BioGroup laboratories.

You can find below the list of laboratories carrying out PCR-Covid tests:

We advise you to make an appointment in advance (test to be carried out before your departure).

Since 26 July, COVID-19 screening in France is covered by health insurance without a prescription, regardless of your destination.

You can also visit the Doctolib website to make appointments with other laboratories performing Covid-19 PCR tests.

The list of laboratories is provided for information only. Air France declines all responsibility for the conditions and consequences of carrying out the tests.

If you present symptoms related to Covid-19 (cough, fever, headache, breathing difficulties...), you should postpone your trip and observe the health recommendations of your country of departure.

LET'S STAY IN TOUCH

In the current context, it is important to stay in touch. Please make sure your contact details are kept up to date, i.e. the e-mail addresses and telephone numbers in your booking files.

ITEMS TO BRING ON BOARD

IT IS COMPULSORY TO WEAR A SURGICAL MASK
  • Several surgical masks to wear for the duration of your trip
  • Disposable single-use tissues
  • Bottle of hand sanitizer (<100ml)
  • Pen to fill out the forms distributed on board

PREPARING YOUR HAND BAGGAGE

Travel light and stress-free – in view of the new health and hygiene measures in place, we recommend you arrive early at the airport. We also invite you to check in all your baggage to facilitate your access to the boarding gate.

FOR YOUR SAFETY AND HEALTH

To minimize large groupings of people as our traffic resumes, access to the Paris airports is restricted to travelers, people travelling with minors or travelers requiring special assistance.

AT THE AIRPORT

AT THE AIRPORT

REMINDER OF PHYSICAL DISTANCING MEASURES

Special signage, announcements and floor markings remind you of the physical distancing measures.

COUNTERS EQUIPPED WITH PROTECTIVE SCREENS

All check-in counters are equipped with Plexiglas protective screens.

DISINFECTION OF CHECK-IN COUNTERS AND SELF-SERVICE KIOSKS

Check-in counters and self-service kiosks are disinfected regularly.

HAND SANITIZER DISPENSERS

Hand sanitizer dispensers are at your disposal.

CONTACTLESS BODY TEMPERATURE CHECKS

Body temperature measurement may be implemented at the departure of some Air France international flights.

ON BOARD

ON BOARD

CABIN AIR RENEWED EVERY 3 MINUTES

  • Our aircraft are equipped with an air recycling system consisting of HEPA «High Efficiency Particulate Air» filters identical to those used in operating theatres, which trap 99.9% of particles.
  • The air in the cabin is therefore renewed every 3 minutes.


DAILY CLEANING AND REGULAR DISINFECTION

  • Vacuuming of carpets and all seats, as well as head covers
  • Cleaning of all hard surfaces, e.g. tablets, armrests, screens, remote controls, baggage compartments, windows and toilets.
  • Cabins are regularly disinfected with an approved disinfectant spray.


INFLIGHT SERVICE ADAPTED TO LIMIT CONTACT ONBORD

  • On flights lasting less than 2hr30, we are resuming our beverage service and on our flights lasting more than 2hr30, a snack offer will once again be available.
  • On our long-haul flights, we are gradually reintroducing a fuller meal service with more choice and individually wrapped products, and the second meal is served in our "Bon Appétit" bags on flights longer than 8hr30.

Air filtration in cabins

Our aircraft are equipped with an air filtration system consisting of High Efficiency Particulate Air (HEPA) filters identical to those used in hospital operating rooms.

Cabin air is thus completely refreshed every 3 minutes. These filters eliminate more than 99.97% of bacteria and viruses, ensuring an excellent air quality in our cabins which fully complies with health standards.

ON ARRIVAL

ON ARRIVAL

ON BOARD ANNOUNCEMENTS

Before exiting the aircraft, specific announcements are made on board to facilitate disembarkation and promote physical distancing.

PHYSICAL DISTANCING MEASURES

In the baggage arrival area, special signage, announcements and floor markings remind you of the physical distancing measures.

HAND SANITIZER DISPENSERS

Hand sanitizer dispensers are at your disposal.
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