If you need help using our website or from flight delays and refund requests to missing or damaged baggage and lost property, Air France is here to help.We do our best to find a quick and effective solution for you.
Our online help service is available to answer your questions about:
- booking and purchasing tickets
- printing your boarding card,
- receiving a trip reminder,
- requesting a receipt.
Were you unable to locate your baggage on arrival or was it damaged?
We do our best to help you resolve these issues.
To purchase your ticket by telephone, please call 0871 66 33 777
Monday to Friday 8.00 am - 8.00pm
Saturday and Sunday 9.00am - 5.30pm
Calls cost 10 pence per minute from a BT Landline. Calls from other networks and mobiles may cost more.
This phone number cannot be reached outside the UK.
With Saphir, we do our best to make traveling easier for reduced mobility passengers.
- Air France ticket offices
Find addresses and contact information for Air France ticket offices around the world.
Air France and Flybe have joined forces to offer customers better connections and higher frequencies from the United Kingdom to France. Read more about what to expect.