AIR FRANCE KLM announces the creation of a brand new AIR FRANCE KLM joint website for travel industry professionals - www.afkl.biz.



The new trade website was developed as a 24/7 online assistant for the travel industry to help answer queries immediately, cutting down on waiting time and thus allowing agents to sell AIR FRANCE KLM fares and facilities to their customers more efficiently.



AFKL.biz, is a unique, country specific one-stop tool for the trade which includes the latest commercial news from AIR FRANCE KLM: promotional offers; live operational information, the latest policies, regulations and procedures; Air France Reservation Intervention requests to assist with waitlists, class changes, name changes and PNR protection, daily updated product and services information as well as dedicated services to facilitate the relationship between agencies and AIR FRANCE KLM more swiftly and seamlessly.



The interactive website can be personalised, offering agents the opportunity to create their own home page, upload favourite links, update profiles and develop their own secured functionality management. The site also offers agents tips on how to better sell the AIR FRANCE KLM offer to their customers.



Says Anko van der Werff, Head of Commercial, AIR FRANCE KLM UK and Ireland, “AFKL.biz is designed to make working with AIR FRANCE KLM even more simple and straightforward. The new website complements our other trade support services which include monthly Blue Connection Newsletter. The support that AIR FRANCE KLM offers the trade is second to none and our new dedicated online trade assistant, www.afkl.biz, will further serve to enhance our offer.”



To become a member, agents need simply to register their name, email address and IATA number online.