We are here to help you.
You wish to contact us online, please fill in the form:
For a priority response please enter your Flying Blue number.
You can also contact us :
* by mail at the following address :
Air France – Europe
Customer Care Center
TSA 21235
75564 Paris Cedex 12
FRANCE
* 0871 66 33 777
(Opening hours :Monday to Friday 9.00 am - 17.00pm )
Telephone numbers are for Flying Blue Elite Plus/Elite members only
Calls cost 10 pence per minute from a BT Landline. Calls from other networks and mobiles may cost more.
This phone number cannot be reached outside the UK.
Request and Claims
If your claim concerns missing or delayed baggage click here
You wish to contact our Customer Relations Department
For your information
Don't forget to send original supporting documents which will allow us to process your request: these include invoice, ticket receipt, boarding pass, etc...
If your claim concerns Flying Blue …
Have you lost your Flying Blue card? Are there Miles missing from your account? Are your Flying Blue personal details up-to-date?
The Flying Blue Customer Care department is here to help and will answer all your questions.