Adresses Service Clients

FRANCE METROPOLITAINE
AIR FRANCE / Service Clients
TSA 60001
60035 BEAUVAIS CEDEX
Fax : 03 44 14 44 79
You can also call 09 69 39 10 30 (charged at a local call price from a french landline), from Monday to Friday .

Please note: if your claim is related to a flight + hotel package, please send it to the following address:
Voyages sur Mesure
Département Qualité
6/8 rue Castérès
92110 Clichy-la-Garenne

DOM
Martinique / Guadeloupe / Guyana

Air France / Service Clients - FDF.SL
BP 569 97242 FORT DE FRANCE Cedex

La Reunion
Air France / Service Clients - RUN.SL
BP 845 97477 SAINT DENIS DE LA REUNION Cedex

TOM
Air France / Service Clients - PPT.SL
rue Georges Lagarde
B.P. 4468 98713 Papeete TAHITI

Air France / Service Clients - NOU.SL
41-43 rue de Sébastopol
BP J4 NOUMEA Cedex 98849 Nouvelle-Calédonie



Notice:
Please send all original documents that will enable us to process your request: invoice, ticket receipt, boarding pass ...