Purchase your e-ticket up to 6 hours before departure for international flights or up to 1 hour before departure for domestic and European flights. You will receive a trip summary by e-mail. Then you can go directly to the check-in desk for your flight!.
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Save time by booking and paying for your tickets online, in total security.
How to obtain your ticket online
To save time at the airport, don’t forget to
check in online.
check in online.
E-ticket
How to pay for your ticket
Online
By providing your credit card details.
Need more time to think about it?
When you book tickets online, you can now choose our "Time to Think" option to hold your reservation. This new feature saves your reservation and guarantees the same price for up to 14 days.* This option is available for:
- €10 for Voyageur class** reservations on all flights within metropolitan France and within Europe, and between Europe and North Africa or Israel,
- €15 for reservations in all cabin classes (except La Première)** on some other international flights.
To purchase your ticket, simply visit the "Manage your reservations" section. If you do not want to confirm your reservation, it will be automatically canceled at the end of the "Time to Think" period.
* The length of the “Time to Think” period varies according to the date of your reservation and fare conditions in effect.
** Fare per person. The option is non-refundable and not included in the ticket price.
By telephone
Contact us on 09 69 39 02 15 (calls at a local rate from a French landline) or 0 820 320 820 (€0.12/min.) from 8.30 am to 10 pm:
- within 12 hours of your reservation if you are travelling in France, to Europe, north Africa or Israel
- within 24 hours of your reservation if you are travelling to any other destination.
Your trip
Please note: Specific regulations apply for some destinations : Canada, China, Mexico, United States...
Please remember that it is your responsibility to obtain all relevant information regarding entry conditions for your destination (visas, vaccinations, etc). You will find some useful information in the “Visa and customs” section of the site.
go to the Visa and customs page
Secured transactions
Our online booking service is one of the most secure on the market
All information supplied online, such as bank and credit card details, is encrypted using the strictest industrial standard (SSL v3).
Cryptogram verification during the online booking process is an additional way of ensuring the security of your transaction.
Mastercard or Visa users are also protected from fraudulent operations by the “3D-Secure” system.
3D-Secure is a program created by Visa/Mastercard and offered by all French banks.
This process requires the internet user to identify him/herself during the payment process in order to reduce the risk of fraudulent use of the card.
An identification request is sent to the bank for every payment. The information required to confirm identity is determined by your bank (date of birth, password etc.).
3-D Secure is not to be confused with chip and PIN systems or with the cryptogram.