Your BlueBiz online
customer space
With your BlueBiz account number, you have access to all of the services in your online customer space: check your Blue Credits account statement, request an Award, claim uncredited Blue Credits, update your company account information, etc. This online customer space is personal and secure.
Once your enrollment in BlueBiz is complete, Air France sends you your account number and password to access your online customer space via e-mail.
Your Blue Credits account statement
What is your Blue Credits total? How many Blue Credits has your business earned?
Request an Award
You can use your Blue Credits to book an Award ticket or request a Loyalty Card Award.
Have you lost your password?
To receive a new password by e-mail, simply answer a few questions that enable us to identify you.
Change your password
You can change your password in just a few clicks.
Update your company account information
Has your company changed locations? Would you like to designate a new account administrator for your company? You can update your company account information at any time.
Claim uncredited Blue Credits
Forgot to indicate your BlueBiz account number when booking? You can claim uncredited points at any time!
Contact BlueBiz
Our team is available Monday to Friday from 9:30 AM to 5:00 PM CET (except French holidays).
For questions and further information, you can contact them by:
Our team is available Monday to Friday from 9:30 AM to 5:00 PM CET (except French holidays).
For questions and further information, you can contact them by:
- e-mail: mail.bluebiz.fr@airfrance.fr
- phone at +33 (0)1 56 93 32 28